Qualistar Colorado Dispute Resolution Processes


The appeals process for Qualistar Ratings involves two separate processes, the Technical Review Process and the Dispute Resolution Process. A program may choose to participate in either or both of these processes. The purpose of these processes is to ensure that an accurate Rating is arrived at for any participating program and that grievances are addressed through due process. Data for a Qualistar Rating™ is expected on the first date of observation by a site’s primary rating specialist. Data may be accepted after this during the program’s observation window at the discretion of the program’s primary rating specialist. Changes in a program or issues that arise after the observation window must be considered through one of these processes.